Modern & Luxury | UK & International Delivery

Shipping & Delivery Policy

At Modern & Luxury, we offer convenient delivery options for modern wall art, decorative clocks, ornaments, planters, mirrors and other home accessories.

Choose from Economy, Express and eligible Free Delivery services, or arrange Click & Collect from our Birstall showroom near Leeds.

UK DELIVERY OPTIONS TRACKED & SIGNED DELIVERY

UK Shipping & Delivery Options

Select the delivery service that best suits your order. Available options and final charges are calculated at checkout.

FREE DELIVERY

Free Standard Delivery

£200+

2–3 Working Days

Enjoy FREE standard delivery on eligible UK orders with a qualifying basket value of £200 or more.

Subject to destination, product eligibility and applicable checkout restrictions.

ECONOMY DELIVERY

Economy Delivery

From £4

3–5 Working Days

Our affordable tracked delivery service for eligible UK orders.

Charges depend on the item's shipping class, quantity and delivery postcode.

Economy delivery may be unavailable when free delivery applies.

EXPRESS DELIVERY

Next Working Day Express

From £6

Next Working Day

Need your order sooner? Select Express Delivery for eligible stocked products.

Order before 2pm on a working day for normally same-day dispatch and delivery the following working day.

Subject to stock, destination and courier availability.

Prices shown are starting rates for one qualifying Small-class product in the normal UK delivery zone. Additional items, Large-class products and regional postcodes may have different charges.

Express Delivery Cut-Off - 2pm

For eligible in-stock products, Express orders placed and paid for before 2pm Monday to Friday, excluding bank holidays, are normally dispatched the same working day.

Orders placed after 2pm, during weekends or on bank holidays will normally be processed on the next working day.

Tracked Delivery & Signature Options

To keep our product prices competitive and delivery costs affordable, we use reliable tracked courier services for UK orders.

ORDERS UNDER £100

Tracked Delivery - No Signature Required

UK orders valued at less than £100 are normally sent using a tracked delivery service without a signature requirement.

You will still receive tracking information to monitor the progress of your delivery.

OPTIONAL SIGNED DELIVERY

Tracked & Signed - Additional £3

If you prefer your parcel to require a signature on delivery, please contact us before dispatch.

We can arrange Tracked & Signed Delivery for an additional £3, subject to courier availability.

Orders valued at £100 or more are normally dispatched using a signature-required delivery service.

Courier delivery confirmation procedures may vary. A signed service does not necessarily mean a handwritten signature will be collected in every case. Your statutory delivery rights are unaffected.

REQUEST SIGNED DELIVERY

UK Standard & Express Delivery Prices

Our UK delivery charges are based on the shipping classification of your products and the selected service.

Delivery Service Small Items Large Items
Economy
3–5 Working Days 		From £4 From £9
Express
Next Working Day 		From £6 From £12
Free Delivery
2–3 Working Days 		Eligible orders of £200 or more

Prices are based on one qualifying item in the normal UK shipping zone. Additional quantities and mixed baskets may affect the final delivery charge. The available options and final price will be displayed at checkout.

Scottish Postcodes, Northern Ireland & Remote Areas

Selected postcodes are covered by a separate regional delivery zone and may have different shipping charges.

Regional Postcode Areas

AB, DD, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD, ZE and BT

The applicable delivery service and charge depend on the complete postcode and the products ordered.

Regional Delivery Charges

Delivery Service Small Items Large Items
2–3 Working Days From £5 From £12
Free Standard Delivery Eligible orders of £200 or more

Delivery to the Isle of Man, Channel Islands and certain remote destinations may not be available through our automated checkout.

If no shipping option is displayed, please contact us before placing your order.

Republic of Ireland Delivery

We offer a 2–5 Working Days delivery service to the Republic of Ireland where available.

IRELAND DELIVERY

Tracked Delivery to Ireland

From £26

The configured starting delivery charge for one item is £26.

Additional items may increase the delivery charge. Final prices are calculated at checkout.

Import VAT, customs duties and courier handling charges may apply where relevant. Any such charges and responsibilities depend on the destination and the agreed shipping terms.

Europe & Worldwide Shipping Enquiries

Worldwide shipping is not currently available as a standard automated checkout service for every destination.

If you are ordering from outside our available shipping zones, please contact us with the product details, quantity, country and postcode.

We can advise whether delivery can be arranged and provide a shipping quotation where available.

International recipients may be responsible for import VAT, customs duties and courier handling fees, unless expressly agreed otherwise.

ENQUIRE ABOUT INTERNATIONAL DELIVERY

Click & Collect - Birstall, Near Leeds

Prefer to collect your purchase? Local collection is available for eligible orders from our showroom in Birstall, Batley, West Yorkshire.

Choose the available collection option at checkout and wait until your order is confirmed ready before travelling.

Modern & Luxury Showroom

Modern & Luxury Ltd
Unit 1, Pennine View
Norquest Industrial Park
Birstall, Batley
West Yorkshire
WF17 9NE
United Kingdom

Our showroom is near IKEA Leeds and M62 Junction 27.

Visitors are welcome during opening hours without an appointment. Please call ahead if you are travelling for a particular product, colour or size.

GET DIRECTIONS

Order Processing, Dispatch & Tracking

Standard stocked orders are normally processed within 1–2 working days.

Eligible Express orders placed before 2pm on a working day are normally dispatched the same day.

Once your order has been dispatched, we will normally send a confirmation email containing your tracking details.

Depending on the courier, you may also receive delivery notifications by SMS or email, including an estimated delivery window.

Some couriers may allow you to rearrange delivery or choose an alternative collection point. These options vary by service.

Christmas, Bank Holidays & Delivery Delays

During busy periods, including Christmas, delivery times may be extended by approximately 1–3 working days because of increased courier volumes.

Bank holidays and public holidays may also affect processing and delivery.

Express Delivery Charge Refund

If a paid Express Delivery order is delayed by more than 2 working days beyond the advertised express delivery timeframe, we will refund the express delivery charge in full.

This additional refund promise does not affect your statutory consumer rights.

Missing, Delayed or Damaged Deliveries

If your order has not arrived within the expected delivery period, please contact us with your order number so we can investigate.

If an item arrives damaged, please notify us as soon as reasonably possible and provide photographs where available.

We recommend reporting visible transit damage within 24 hours to help us investigate with the courier promptly.

This recommended reporting period does not limit your statutory consumer rights.

For consumer purchases, responsibility for the goods generally remains with us until they are delivered into your physical possession or that of a person you nominate, subject to applicable legal exceptions.

REPORT A DELIVERY ISSUE

Frequently Asked Shipping Questions

When is UK delivery free?

Free standard delivery is available on eligible UK orders of £200 or more. The available service is confirmed at checkout.

What delivery services do you offer?

We offer Economy 3–5 Working Days, Express Next Working Day and eligible Free 2–3 Working Days delivery services. Availability depends on the destination and products ordered.

What is the cut-off time for next working day delivery?

The cut-off time is 2pm Monday to Friday, excluding bank holidays. Eligible in-stock Express orders placed before 2pm are normally dispatched the same working day.

What happens if I order after 2pm?

Orders placed after 2pm are normally processed on the next working day. Weekend and bank holiday orders are also normally processed on the next working day.

How much is Economy Delivery?

For eligible normal UK-zone orders, Economy Delivery starts from £4 for Small-class products and £9 for Large-class products. Final charges are shown at checkout.

How much is Express Delivery?

Express Next Working Day delivery starts from £6 for Small-class products and £12 for Large-class products in the normal UK zone.

Are orders under £100 tracked?

Yes. UK orders under £100 are normally sent using a tracked delivery service without a signature requirement.

Can I request a signature on delivery?

Yes. Please contact us before your order is dispatched. We can arrange Tracked & Signed Delivery for an additional £3, subject to courier availability.

Do orders over £100 require a signature?

Orders valued at £100 or more are normally dispatched using a signature-required service, subject to courier arrangements.

Do you provide tracking information?

Yes. Tracking information is normally emailed once your order has been dispatched.

Do you deliver to Scotland and Northern Ireland?

Yes, selected Scottish and Northern Ireland postcodes are covered by our regional delivery services. Additional charges may apply.

Can I collect my order from your showroom?

Yes. Click & Collect is available for eligible orders from our Birstall showroom near Leeds. Please wait for collection confirmation before travelling.

Do you deliver to the Republic of Ireland?

Yes. Our configured Ireland delivery service is estimated at 2–5 working days, with prices starting from £26 for one item.

Can I order from outside the UK or Ireland?

Please contact us with your destination and product details. We can advise whether international delivery can be arranged.

What if my Express Delivery is delayed?

If your paid Express Delivery is delayed by more than 2 working days beyond the advertised express timeframe, we will refund the express delivery charge in full. Your statutory rights remain unaffected.

What should I do if my parcel arrives damaged?

Please contact us promptly with your order number and photographs where possible. Reporting visible damage within 24 hours helps our investigation, but your statutory rights are not limited to 24 hours.